Thorlabs Worldwide Sales and Technical Support Contact Information

Have a Time-Sensitive Technical Support Inquiry?

We invite you to call any of our open primary sales locations* for English-language support.

Americas

Sales Email Tech Support EmailSales/Support PhoneSales/Support Hours
United States
(Thorlabs Headquarters) *		sales@thorlabs.comtechsupport@thorlabs.com1-973-300-3000M-F: 8 AM - 8 PM EDT, Sat: 9 AM - 1 PM EDT
Brazil *brasil@thorlabs.comtechsupport.br@thorlabs.com+55 (21) 2018 6490M-F: 8 AM - 5:45 PM BRT


Capital Equipment Sales/Tech Support Contacts
Imaging Systemsimagingsales@thorlabs.comimagingtechsupport@thorlabs.com1-703-651-1700M-F: 8:30 AM - 6 PM EDT
Measurement Systemstms-sales@thorlabs.comtms-support@thorlabs.com1-908-362-6200M-F: 8 AM - 5:30 PM EDT

For ITAR/Export-Controlled Communications
ITAR@thorlabs.comITAR@thorlabs.com

Europe

Sales Email Tech Support EmailSales/Support PhoneSales/Support Hours
Germany (European Hub) *sales.de@thorlabs.comEurope@thorlabs.com+49 (0) 8131-5956-0M-F: 8 AM - 6 PM CET
United Kingdom *sales.uk@thorlabs.comtechsupport.uk@thorlabs.com+44 (0) 1353-654440M-F: 8 AM - 5:30 PM GMT
France *sales.fr@thorlabs.comtechsupport.fr@thorlabs.com+33 (0) 970 444 844M-F: 9 AM - 6 PM CET
Sweden (Scandinavia Hub) *scandinavia@thorlabs.comtechsupport.se@thorlabs.com+46-31-733-3000M-F: 9:00 AM - 5:30 PM CET

Capital Equipment Sales/Tech Support Contacts
OCT Systemssales.de@thorlabs.comoct@thorlabs.com+49 (0) 8131-5956-0M-F: 8 AM - 6 PM CET

Japan

Sales Email Tech Support EmailSales/Support PhoneSales/Support Hours
Thorlabs Japan *sales@thorlabs.jptechsupport.jp@thorlabs.com+81-3-6915-7701M-F: 9 AM - 5:30 PM JST

China

Sales Email Tech Support EmailSales/Support PhoneSales/Support Hours
Thorlabs China *chinasales@thorlabs.comtechsupport-cn@thorlabs.com+86 (0) 21-60561122M-F: 8:30 AM - 6 PM CST